dbaje Terms & Conditions

1 Nature of Agreement & Acceptance

These terms and conditions ("Terms") govern the legal relationship between dbaje and users of the dbaje platform and all its services ("Services"). By opening an account, logging in, or using the Services on dbaje, you are considered to have read, understood, and agreed to comply with these Terms in full.

In these Terms, "we", "our", or "dbaje" refers to the organisation operating the platform. "You" or "user" refers to any individual registered on dbaje or using the Services.

dbaje provides online casino and betting services in a safe and transparent environment. We are committed to fair play, SSL encryption, and responsible gaming.

2 Registration Process & Terms

A valid account is required to use dbaje's Services. During registration, you must provide the following information accurately and in full:

• Full legal name (as per national ID card or passport)
• Valid email address
• Active mobile number
• Date of birth (for age verification)
• Preferred payment method details

Each individual may operate only one account. Attempting to open multiple accounts by the same person will be treated as bonus abuse, and all associated accounts may be closed.

dbaje reserves the right to decline any registration request without providing a reason. Once your account is active, you may use the Services subject to all of dbaje's terms and conditions.

3 Age Restrictions

dbaje's Services are available only to individuals aged 21 or above. Gambling by minors is strictly prohibited.

dbaje may request the following documents for age verification at any time:

• National ID Card (NID)
• Valid passport
• Driving licence (government-issued)

Withdrawal facilities may be restricted until verification is complete. If a person under 18 or 21 opens an account, it will be cancelled immediately and all transactions will be considered void.

Additionally, to use dbaje's Services you must reside in a jurisdiction where online gaming is legally permitted. Users who operate an account from a region where online gaming is prohibited do so entirely at their own risk.

4 Protecting Your Login Details

It is your responsibility to keep your dbaje account username and password completely confidential. If you notice any unauthorised access or suspicious activity on your account, notify our support team immediately.

• Change your password regularly and avoid using easily guessable passwords.
• Do not share your login details with any third party.
• Be cautious when logging in from public devices or networks.
• Beware of phishing emails or websites — dbaje will never ask for your password by email.

You are responsible for all activity carried out on your account. dbaje is not liable for losses resulting from unauthorised access by a third party, unless it is proven that the incident was caused by a fault in our systems.

5 Payment Policy & Limits

dbaje currently supports the following payment methods: bKash, Nagad, Rocket, Upay, and bank transfer. For bank transfers, major commercial banks including Dutch-Bangla Bank, Islami Bank, and BRAC Bank are supported.

Deposit Limits: The minimum deposit amount is ৳500. The maximum deposit amount is determined by your account verification level.

Withdrawal Limits: The minimum withdrawal amount is ৳800. Withdrawal requests are generally processed within 1 hour.

• Withdrawal requests will be processed using the same method that was used to make the deposit.
• Large withdrawals may be delayed if account verification (KYC) has not been completed.
• Funds from bonuses may be withdrawn after the applicable wagering requirements have been met.
• In the case of suspicious transactions, dbaje may hold withdrawals until a verification process is completed.

6 Welcome Bonus & Wagering Requirements

dbaje offers new members a 100% bonus on their first deposit, up to a maximum of ৳20,000. A 25x wagering requirement applies to this bonus.

For example:

• Deposit ৳1,000 → ৳1,000 bonus → total balance ৳2,000
• Deposit ৳42,000 → maximum ৳20,000 bonus → total balance ৳62,000

Additional terms relating to bonuses:

• Each user may claim the welcome bonus only once.
• The contribution of different games towards wagering requirements on bonus funds may vary.
• After claiming a bonus, the wagering requirement must be met within a specified period; otherwise the bonus may be cancelled.
• dbaje reserves the right to modify the terms of its bonus programme.
• Before wagering requirements are met, only the original deposit is withdrawable (though the associated bonus will then be forfeited).

7 Gaming Services Rules

The dbaje platform offers casino games, slots, fishing games, sports betting, and live casino services. Each game or betting category has its own applicable rules.

• The outcome of all games is determined by a certified Random Number Generator (RNG).
• If a game session is disconnected, dbaje's system records will be considered final.
• In sports betting, bets should be placed only after the odds and conditions have been clearly confirmed.
• If a game stops mid-session due to a technical error, dbaje's decision on the relevant bet is final.
• A maximum bet limit may be set for any game category and is subject to change.

dbaje works with world-class game providers including Pragmatic Play, Evolution Gaming, JILI, and Spribe to ensure a safe gaming environment.

8 What Is Strictly Prohibited

The following activities are strictly prohibited on the dbaje platform, and any violation may result in account cancellation and forfeiture of funds:

• Using an account for illegal or criminal purposes
• Attempting money laundering or suspicious financial transactions
• Attempting unauthorised access to the platform's software, data, or network
• Using automated bots, scripts, or artificial intelligence to play games or place bets
• Intentionally exploiting any platform error or bug
• Using multiple accounts to claim bonus or promotion benefits
• Playing or betting on behalf of a third party or using their funds
• Threatening, harassing, or attempting to defraud other users
• Stealing, imitating, or unauthorised use of dbaje's intellectual property

9 Account Management Policy

dbaje may temporarily suspend or permanently close an account in the following circumstances:

• In cases of breach of terms and conditions
• If fraud or suspicious activity is detected
• If account information is found to be false or incomplete
• If the account remains inactive for an extended period
• Under a court or government order
• If the user themselves requests account closure

If a user wishes to close their own account, a written request must be sent to the support team. Valid funds (free of bonus) in the balance may be withdrawn before account closure, provided the verification process has been completed.

10 Responsible Gaming Policy

dbaje takes responsible gambling very seriously. We want our users to play for entertainment, within their limits, and according to their financial means.

dbaje provides the following responsible gaming features:

• Setting Deposit Limits: Set your own maximum daily, weekly, or monthly deposit limit.
• Temporary Break: Temporarily close your account for a specific period of time.
• Permanent Self-Exclusion: Keep yourself away from gaming over the long term.
• Reality Check: View a summary of your account activity at regular intervals.

If you feel that you or someone you know is spending too much time or money on gambling, please seek professional help and contact our support team.

11 Use of Personal Information

dbaje collects, stores, and processes users' personal information solely for the purpose of providing and improving its services. We never sell your personal information to third parties.

The types of information we collect:

• Identity information provided at the time of registration
• Transaction history and financial information
• Gaming activity log data
• Technical information related to your device and browser
• Records of communication with the support team

To learn about our full privacy policy, visit the Privacy Policy page. The dbaje platform uses SSL encryption technology to keep all data secure.

12 Disclaimer & Limitations

dbaje provides all services on an "as-is" basis. We are not responsible for the following:

• Loss of game or betting transactions due to internet disconnection
• Errors from third-party technology or payment gateways
• Losses resulting from the user's own negligence or password sharing
• Temporary service interruptions due to unexpected technical issues

However, dbaje is always committed to maintaining the highest standard of service. If a user suffers financial loss due to a platform-side error, appropriate compensation will be arranged subject to investigation.

13 Process for Changing Rules

dbaje reserves the right to change these terms and conditions, in part or in full, at any time. For significant changes, we will notify users in the following ways:

• By displaying a notice on the website
• By sending a notice to the registered email address

Continuing to use the dbaje platform after any changes are made will be considered as your acceptance of the new terms and conditions. If you do not agree to the updated terms, you may close your account before the changes take effect.

14 Support & Complaint Process

For any questions about these terms and conditions or any service-related matters, dbaje's support team is available 24/7 to assist in both Bengali and English.

Ways to contact us:

• Live Chat: Direct chat facility through the website
• Email: [email protected]

To file a complaint, send a detailed description, your account information, and the relevant transaction details by email. We take every complaint seriously and try to resolve it as quickly as possible.