Responsible Gaming at dbaje —
Your safety is our priority
Stay safe while having fun. dbaje believes that online gaming should always be a source of entertainment — never a source of problems. Our tools and guidelines help you play within the right limits.
Why is Responsible Gaming important?
Online casino and betting is primarily a form of entertainment. Most players enjoy it within a set budget and it has no negative impact on their lives. But for some people, gaming can become a problem — causing financial stress, family conflicts, and mental strain.
At dbaje, we believe every player has the right to play in a safe environment. That is why we have built multiple protective tools and clear guidelines to help you stay in control of your gaming. On this page you will find out how to set limits, take a break when needed, and ask for help.
Remember: Gambling is never a source of income. Placing larger bets to recover losses is a sign of problematic behaviour. If you feel any concern, contact us immediately.
Our Protective Tools
Set Deposit Limits
Set a limit on how much money you can deposit on a daily, weekly, or monthly basis. Once a limit is set it takes effect immediately, and if you increase it the change takes effect after 24 hours — to protect you from impulsive decisions.
Temporary Break (Time-out)
Whenever you feel you need a rest, take a temporary break from 24 hours up to 6 weeks. Your account will not be reactivated before the break period ends. It is a small step — but often it is all that is needed.
Self-Exclusion
If you feel that gaming is becoming a real problem in your life, choose long-term self-exclusion. Your account can be closed for a minimum of 6 months or permanently. During self-exclusion, no promotional emails will be sent to you either.
Session Time Limit
Decide in advance how long you want to play in one session. After the set time, dbaje will automatically notify you and give you the option to end the session. Avoiding long sessions means making decisions with a clear head.
Reality Check Notifications
At set intervals during play, a message will appear showing the total time of your session and your net result. This information keeps you aware — giving you a clear picture of how long you have been playing and how much.
24/7 Support Team
Day or night, our support team is here for you. Chat with us live or by email in Bengali. Tell us any concern about your gaming and we will help with the highest level of care.
Do a Self-Assessment of Your Gaming
Ask yourself the questions below. If the answer to one or more is "yes", it is important to take action now. Our support team is ready to help you.
- Are you spending more money on gaming than your set budget?
- Are you placing larger bets to try to recover losses?
- Are you hiding your gaming habits from family or friends?
- Do you feel irritated or anxious when asked to stop playing?
- Are you using money meant for essential expenses (food, rent, education) on gaming?
- Is gaming affecting your work, studies, or family responsibilities?
- Are you sleeping less or feeling more stressed because of thoughts about gaming?
If the answer to any of the questions above is "yes", take a temporary break from gaming and contact us: [email protected]
Protection Policy Details at dbaje
Age Verification & 21+ Policy
dbaje is for people aged 21 and above only. Age is verified at registration and identification documents may be requested if needed. Accounts belonging to underage users are closed immediately and any deposited funds are returned.
Withdrawal Limits & Policy
The minimum withdrawal at dbaje is ৳800. The minimum deposit is ৳500. A healthy gaming habit means only depositing what you can afford to lose without it affecting your daily life. Withdrawals via bKash, Nagad, Rocket, Upay, and bank transfer are processed within 1 hour.
Privacy & Data Protection
Your personal and financial information is protected by SSL encryption. dbaje never sells or shares your information with third parties. Read our Privacy Policy for details.
Loss Limit
Set how much you can lose within a given period before your session is automatically ended. This protects you from sudden large losses and prevents decisions made in the heat of the moment.
The Core Principles of Responsible Gaming
dbaje believes that a positive gaming experience depends on clear rules. Following the core principles below keeps gaming a source of entertainment at all times.
Set your budget first
Decide how much you are willing to spend before you start playing. Think of this amount as an entertainment cost — just as you would not expect to get your money back after buying a cinema ticket. Never go beyond your budget, even if you feel "this time I will win".
Keep track of time
Gaming sites are designed to be engaging — time passes without you noticing. Set a timer on your phone or use dbaje's session limit feature. Before and after each session, pay attention to exactly how much time you have played.
Do not play under the influence
Alcohol or other substances reduce your ability to make sound decisions. Playing in that state greatly increases the chance of placing unplanned bets. Play with a clear head — that is the best approach.
Do not try to chase losses
"Chasing losses" — placing larger bets to recover money you have lost — is the most common sign of problematic gaming. Stop at that point, log out of your account, and clear your head. Accept mentally that recovering losses is not possible.
Talk openly with people close to you
If you ever feel that gaming is getting out of your control, talk to your family or trusted friends. Keeping it hidden only makes the problem worse. dbaje's support team is also available 24/7 to listen — in Bengali and in complete confidence.
Contact Information for Help
dbaje Support Team — 24/7
If you feel that you or someone you know is struggling with gaming, contact us today. Our trained team can assist in both Bengali and English.
Live Chat
24 hours, 7 days — instant response
Email
[email protected]
All communication is completely confidential. For ages 21 and above only.
Questions About Responsible Gaming
Stay safe, enjoy the game
Alongside entertainment, your safety is our responsibility at dbaje. Browse our FAQ or go straight to enjoying cricket, slots, or casino games — always within your own limits.